When teams come to us
A new model training cycle requires multilingual data and the internal team cannot source annotators beyond the top 10 languages
An existing vendor failed to scale — quality collapsed past pilot stage, SLAs were missed, or rare-language coverage fell short
A trust and safety rollout demands multilingual evaluation — content needs to be reviewed, rated, and rewritten across dozens of languages under deadline pressure
A speech or audio program needs transcription and segmentation across languages where no marketplace workforce exists
A GenAI program needs rapid workforce ramp across multiple languages under deadline pressure
Who this is for
VP of Data Operations / Head of AI Data
You need a vendor who can source annotators in languages your current providers cannot reach and maintain quality consistency across all of them.
Head of Trust and Safety / Head of Evaluation
You need multilingual GenAI evaluation, safety review, and content rewriting executed across dozens of languages with cultural precision.
Speech Data Program Manager
You need audio transcription, segmentation, and annotation at scale across rare language pairs, with batch delivery discipline and accuracy SLAs.
Chief Data Officer / Procurement
You need a vendor who can pass pilot AND maintain quality through production scale, with ISO certification, penalty-clause SLAs, and governed reporting.
AI data annotation and evaluation services we deliver
Multilingual data annotation and labeling
Semantic segmentation, bounding box, polygon, landmark, and text annotation across 140+ languages. Domain-matched annotators for medical, legal, technical, and conversational data.
GenAI evaluation, safety review and rewriting
Multi-phase evaluation pipelines: prompt creation, validation, toxicity rating, bias detection, preference ranking, and content rewriting. Delivered across 54+ language pairs.
Speech and audio transcription
Transcription, segmentation, and speaker diarization in rare and common languages. 15,000+ hours delivered at 98.7% accuracy in 60+ languages.
Multilingual data collection
Speech, text, image, video, and audio data gathering in 300+ languages for AI training data pipelines.
Metadata creation and structured labeling
Content tagging, categorization, and metadata localization for AI training pipelines, OTT platforms, and enterprise search systems.
Rare-language workforce buildouts
We build annotator teams for languages with extremely limited linguist availability globally. That means recruiting from communities — diaspora networks, academic departments, religious institutions — not scraping freelancer marketplaces.
Annotation types at a glance
| Annotation type | Use case | Languages available |
|---|---|---|
| VISION Semantic Segmentation | AR/VR scene understanding, biometrics, autonomous driving | 140+ |
| VISION Bounding Box | Object detection for computer vision models | 140+ |
| VISION Polygon Annotation | Retail product recognition, medical imaging | 140+ |
| VISION Landmark Annotation | Facial recognition, gesture tracking, pose estimation | 140+ |
| TEXT Text / OCR Annotation | Document digitization, multilingual OCR validation | 140+ |
| AUDIO Audio / Speech Labeling | Speech recognition training, speaker diarization | 60+
languages |
How our AI data annotation workflow works

step 1
Scope and calibrate
Your data program requirements — languages, annotation types, quality thresholds, volume, timeline — are mapped before any work begins. Calibration sets and inter-annotator agreement (IAA) benchmarks are built upfront, not retrofitted.
step 2
Source and vet
Annotators come from a network of tens of thousands of freelance linguists. For rare languages, we source through community networks — not generic freelancer platforms. Every annotator is domain-tested before they touch a project.
step 3
Execute in batches
Work ships in structured batches with traceable output per annotator. Rolling delivery on a daily or weekly cadence, matched to how your program runs.
step 4
3-layer QA
Every batch passes through Annotator, Reviewer, QA Auditor. Calibration sets are embedded throughout production. IAA scores tracked per batch and per annotator.
step 5
Report and iterate
Batch-level QA reports, error trend analysis, production metrics delivered to your team on cadence. Quality drift is flagged early and recalibrated before it compounds.
Multilingual AI training data at rare-language scale
Languages delivered in AI data services projects.
Languages across the full organization
28,000+
hours of AI audio transcription, labeling, and segmentation across 50+ languages
15,000+
hours of audio transcription across 60+ languages at 98.7% accuracy
789,000
words of translation and evaluation across 10+ rare languages in 25 days
Rare and ultra-low-resource languages we have delivered in production AI programs include: Chittagonian, Dzongkha, Herero, Highland Quichua, Marshallese, Hmong, Hawaiian, Maori, Palauan, Tahitian, Fanti, Chadian Arabic, Tok Pisin, and Teso.
Quality control
LAYER 1
LAYER 2
LAYER 3
Annotator
Primary annotation and labeling per project guidelines. Every annotator is domain-tested and calibrated before touching production work.
Reviewer
Cross-checks annotation accuracy and flags inconsistencies. Reviews a governed sample of every batch.
QA Auditor
Final audit against calibration benchmarks with inter-annotator agreement (IAA) scoring. Error patterns are logged per annotator and per language.
LAYER 1
Annotator
Primary annotation and labeling per project guidelines. Every annotator is domain-tested and calibrated before touching production work.
LAYER 2
Reviewer
Cross-checks annotation accuracy and flags inconsistencies. Reviews a governed sample of every batch.
LAYER 3
QA Auditor
Final audit against calibration benchmarks with inter-annotator agreement (IAA) scoring. Error patterns are logged per annotator and per language.
Calibration sets run inside production batches, not alongside them. New annotators must meet IAA thresholds before they touch production work. This is how we catch quality drift before it reaches delivery — not after.
Error patterns are logged per annotator and per language. When systemic issues appear, the annotator gets recalibrated or retrained. The goal is catching problems in-batch, while there is still time to fix them.
98.7%–99.8% accuracy
Governance, security, and delivery assurance
ISO certified: ISO 9001:2015 (Quality Management), ISO 27001:2013 (Information Security), ISO 17100:2015 (Translation Services).
White-label compliance: NDAs with every linguist. No MoniSa branding in client-facing deliverables. Access controls scoped by project role.
Security posture: GDPR-aligned data handling. Encrypted data in transit and at rest. All linguists sign confidentiality agreements.
SLA readiness: Production programs run on penalty-clause SLAs with governed delivery schedules. Turnaround commitments are contractual.
Proof
An AI company’s multilingual training pipeline moved from stalled to continuous production
A model training program was blocked — the existing vendor could not source or manage annotators across 50+ languages including Chittagonian, Dzongkha, Herero, and Highland Quichua. Batches were late and quality was inconsistent.
What we did –
MoniSa sourced annotator teams across all required languages through community networks, deployed a 3-layer QA pipeline, and ran governed batch delivery on a rolling monthly cadence.
Result –
The training pipeline moved to continuous monthly production across all 50+ languages. 28,000+ hours delivered at 99.2% data accuracy.
A technology company met its rare-language evaluation deadline when other vendors could not staff the program
Problem –
An evaluation program required translation and quality scoring across Marshallese, Hmong, Hawaiian, Maori, Palauan, and Tahitian. Finding qualified linguists in these languages takes months through standard sourcing.
What we did –
MoniSa sourced rare-language linguists through community networks, built evaluation protocols from scratch, and delivered in structured batches with cross-language consistency checks.
Result –
The evaluation shipped on a 25-day timeline that other vendors quoted months for. 789,000 words at 99.5% linguistic accuracy across 10+ rare languages.
Frequently asked questions
Can you source annotators in rare languages, or will you subcontract and lose quality control?
We recruit directly from community networks, not through freelancer marketplaces or subcontracted middlemen. Every annotator is vetted, domain-tested, and managed by MoniSa project managers. We have delivered annotation across 140+ languages, including languages with extremely limited linguist availability worldwide.
How do you maintain consistency across 50+ languages in one program?
Calibration sets, inter-annotator agreement (IAA) scoring, and a 3-layer QA structure (Annotator, Reviewer, QA Auditor). Quality metrics are tracked per batch and per annotator. Error patterns trigger recalibration before they reach delivery.
We have been burned by vendors who pass pilot but collapse at production scale. How do you handle ramp?
Our production programs run on penalty-clause SLAs with governed batch delivery. We have maintained 99.2% accuracy across 28,000+ hours of rolling monthly batches. Pilot-to-production ramp is designed to happen quickly because sourcing starts from an existing network, not from zero.
What is your turnaround for adding a new language pair we have not worked in before?
For languages in our existing network: days. For ultra-rare languages requiring community-level sourcing: 1-2 weeks for initial team buildout, then production cadence.
What types of AI data work do you handle?
Annotation and labeling (semantic segmentation, bounding box, polygon, landmark, text), GenAI evaluation and safety review (prompt creation, validation, toxicity rating, bias detection, preference ranking, rewriting), speech and audio transcription, multilingual data collection (speech, text, image, video, audio), and metadata creation.
What security certifications do you hold?
ISO 9001:2015 (Quality Management), ISO 27001:2013 (Information Security), and ISO 17100:2015 (Translation Services). All contractors sign NDAs. Data handling is GDPR-aligned with encrypted transit and storage.
Related resources
Author: Dr. Sahil Chandolia, Founder, MoniSa Enterprise | Last reviewed: March 2026
Ready to talk?
ISO 9001 | ISO 27001 | ISO 17100 certified. 140+ languages delivered in production AI programs.

