AI data
Collect, label and review the text, speech, images and video your models need.
Translation, localization, interpreting, multimedia and AI data services. Find the work you need, then explore the service in detail.
Our services
Find the work you need, then explore how we approach it.
Collect, label and review the text, speech, images and video your models need.
Translate documents with attention to meaning, terminology and the format people use.
Adapt products and content to the language, culture and space of each market.
Connect people in live conversations, in person, by phone or over video.
Bring video and audio to new audiences through subtitles, captions and voices.
Specialist practices
Linguistic quality assurance (LQA) built on the MQM (Multidimensional Quality Metrics) framework, with glossary governance and validation, so multilingual teams get a quality standard they can measure. Framework reference: MQM Council, The MQM Error Typology (accessed 16 October 2026).
Explore Advanced linguistic servicesMQM-based LQA, terminology governance, linguistic validation, and content auditing for multilingual programs that need measurement, not guesswork.
Transcreation, cultural consulting, and multilingual SEO content for campaigns that need local-market traction without losing the brand signal. For cultural adaptation in localization: W3C Internationalization, Localization vs. Internationalization (accessed 18 October 2026).
Explore Creative consultingTranscreation, cultural consulting, multilingual copywriting, and native-market SEO content for campaigns that need traction in-market, not literal translation.
case evidence
Proof from different service lines, so you can see real delivery across the work types MoniSa runs.
The challenge. An AI company needed transcription, labeling, and segmentation across languages with limited existing resource pools.
What we did. MoniSa combined in-country sourcing, peer review, senior review, and rolling monthly batches.
The result. The client received multilingual audio data batches measured against its own benchmark set and acceptance notes.
Recognise your own project in one of these?
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Problem. A technology buyer needed translation, editing and proofreading for a fixed product launch.
Action. MoniSa delivered rolling batches with script-specific checks, independent editing and final proofreading.
Result. The client received reviewed batches every two days, with sample review and controlled corrections.
Problem. A streaming team needed subtitle, dubbing, and metadata work to land for a fixed release window.
Action. MoniSa handled subtitles, dubbing support and metadata in parallel, checking timing and language before client handoff.
Result. The release package moved through timing, language, and metadata checks before client review.
Problem. A healthcare interpretation program needed medically screened interpreters who could work safely across remote modalities.
Action. MoniSa ran eliminatory screening across platform setup, healthcare knowledge, oral assessment, and performance review.
Result. Only deployment-ready interpreters moved into the live program, with ongoing monitoring after go-live.
Problem. An interpretation platform needed live-session interpreters who could clear sourcing, assessment, onboarding, permissions, and deployment quickly.
Action. MoniSa ran a staged interpreter pipeline with compliance checks, platform onboarding, and monitored launch sessions.
Result. The platform received interpreters who were ready for live operations rather than only language-qualified on paper.
Problem. AI platforms needed language-aware safety evaluation across many pairs where cultural harm and bias do not read the same way.
Action. MoniSa deployed evaluator cohorts, calibration sets, and drift checks across rolling rating batches.
Result. The client received multilingual safety data that engineering teams could use to refine model behavior.
Working together
Agree the details before work starts. Stay involved where your input matters. Receive files prepared for their intended use.
Share the languages, source files and deadline. We agree what the finished work needs to include.
Linguists use the agreed terminology, style and file formats for the audience you need to reach.
The work is checked, corrections are made, and outstanding questions are resolved before delivery.
You receive the agreed files and review notes, with a clear point of contact for feedback.
Who this is for
Quality method
MoniSa uses a three-layer system: pre-production gates, in-production controls, and post-delivery review.
Profile review, nativity verification, domain questionnaire, screening call, sample task.
Every assigned team works against the same calibration items before production volume starts.
The first batch is reviewed deeply so instruction drift is caught before scale.
Sampling, senior review, agreement checks, and same-day feedback loops run during production.
Critical errors trigger pause, recalibration, replacement, or operations-lead escalation.
Client feedback feeds back into resource profiles, glossary rules, and the next batch.
Availability and specialist fit are confirmed for each project.
Buyer questions
By what defines correctness. If a source text determines whether the output is right, it is translation or localization work. If a task specification and acceptance criteria determine it, with no source to check against, it is AI data work. Projects containing both need that boundary agreed before scoping rather than after.
Yes, and mixed programmes are common — a localization release with subtitle QC attached, or a data collection stream with evaluation alongside it. What matters is settling which acceptance criteria govern which deliverable early, because mixed programmes fail at the seam rather than inside either half.
Translation carries meaning across a language boundary. Localization additionally adapts everything around the meaning — format, units, layout constraints, regulatory wording, cultural fit — so the result works in the target market rather than merely reading correctly in the target language.
For the proposed project, ask for pair-by-pair availability or a recruitment window in writing before agreeing a date. Define qualification and pilot approval for any new contributor before live work. A coverage claim should be checkable before the scope is signed.
Service brief
The fastest services conversation starts with the primary work type, the production volume, and the review model you need.
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